Frequently Asked Questions

What should I wear to my appointment?

We suggest our guests dress in something comfortable.

Do I need to take my jewelry off during my service?

Yes, we do ask that all jewelry be removed during your service to ensure a relaxing experience.

What if I have a sensitive scalp?

Rest assured, our specialists are trained to ensure a relaxing experience for you even if you have a sensitive scalp.  Please be sure to notify your specialist prior to your session if there are any areas in particular you would like us to avoid.  

Should I wash my hair before I come?

NO! We love dirty hair (really). Skip that wash, and sit back and let us do the work.

Should I arrive earlier than my scheduled appointment time?

Our specialists are often booked full for the day, so we ask that you arrive promptly at your scheduled appointment time. If you haven't filled out a client questionnaire prior to your appointment, arriving 5 minutes early is recommended so that your specialist can go over this with you.

Should I come with makeup on or off?

It is recommended that all makeup be removed prior to your headspa session.

Can I tip my specialist in cash?

Yes